Walk In and Quick Access Counselling

Walk In Counselling is a quick access service, making it possible for you to see or talk with a counsellor when your need is there. Walk in to one of the locations at the times listed below. 

Sessions are 60 to 90 minutes long. You will talk with a therapist who will offer a safe space for you to share your concerns. Together, you will create a plan for what your next steps are. The plan may include coping strategies, steps that you might take to resolve your concern, or a list of other resources that may be of support to you. 

Walk In services are offered on a sliding scale. You may be eligible for one of our fully funded programs. Employee benefits can also be used.  An Intake Worker will work with you to determine a fee you can afford. No one is turned away because of inability to pay.

Here is what some people have said after a Walk In session....


Walk In Times and Locations

 400 Queen St S, Kitchener

Tuesdays, 12 pm (noon) to 6 pm

Contact us at 519-743-6333

480 Charles St E, Kitchener

Thursdays, 12 pm (noon) to 5 pm

18 Walnut St, Cambridge

Thursdays, 9 am to 5 pm

519- 621-5090 

Call on Wednesdays to book your session for Thursday.          


Quick Access Counselling is another  quick response service offered by Camino Wellbeing + Mental Health. Adults may call to book an appointment to speak with a counsellor via telephone or video connection. Sessions are offered at the same time as the walk in services.

Call 519-743-6333 to book your appointment. Fees are calculated as they are for Walk In services.

Single session, Quick Access appointments are also available for families (parents/caregivers, youth, children). Sessions are in-person or virtual. Funded by the Ministry of Health, this program is offered at no cost. Call 519-743-6333 to book an appointment.

Read more about this important service here:  https://www.carizon.ca/counselling/quick-response-counselling/