We are here to help you and are open virtually! If you are currently receiving services, scroll for more info!
Call (519) 804-1097 to book phone/video appt.
The Counselling Collaborative of Waterloo Region is a community-based partnership between six community counselling service providers within Waterloo-Wellington Region to ensure that you have access to the counselling services you need.
You can receive counselling service through the Counselling Collaborative Program.
Simply call the Central Intake at 519-804-1097 or any of the Counselling Collaborative Agencies listed below to speak with an Intake Worker to determine the right program or service for you. Whenever possible, counselling appointments are offered at flexible times.
Our focus is to help individuals heal, energize, and become aware of their inner strengths. We achieve this by providing a neutral safe space, listening to your concerns, and customizing a treatment plan.
We promise to be there for you every step of your journey. Our goal is to help you grow from your struggles, heal from your pain, and move forward to where you want to be in your life.
Together, the members of the Counselling Collaborative ensure that people in our community have access to quality and coordinated counselling services. We believe cost should never be a barrier to getting help. Thanks to the generous support of our community, we offer subsidized counselling services. No one is turned away based on an inability to pay for service.
We are grateful for your support. If you would like to make a donation to the Counselling Collaborative, see below link.
Each of the agencies partnered in the Counselling Collaborative offers multiple services. We provide individual, couple, family, group, parenting, credit counselling, workplace wellness services and outreach supports to serve the mental and emotional health needs of people in our communities including adults, children, and youth.
Please keep in mind that all counselling is private and confidential.
We are working together to lessen the financial stress of accessing counselling services. We believe that cost should never be a barrier to getting help. While there is a fee for counselling, the Collaborative is working to secure a variety of funding, including United Way grants and donations from Foundations and individuals, to help out with these costs. When setting the rate, we take your income into consideration and then apply any available funding sources.
Some of the programs may be subsidized or fully funded based on the type of services you are seeking.
Counselling services may be reimbursed by your insurance provider or covered under workplace wellness services depending on your employer (employee assistance program - EAP).
Carizon Family & Community Services
400 Queen Street South, Kitchener
Interfaith Counselling Centre
23 B Church Street, New Hamburg
Family Centre: 65 Hanson Avenue, Kitchener
Family Counselling Centre of Cambridge & North Dumfries
18 Walnut Street, Cambridge
KW Counselling Services
480 Charles Street East, Kitchener
Shalom Counselling Services
9 Avondale Avenue South, Waterloo
The artificially intelligent app that uses cognitive behavioural therapy to help you think and feel better!
Watch YouTube video now to learn about Woebot.
Carizon for the Community
Carizon helps families when life gets tough! We are a charitable non-profit that specializes in mental health and wellbeing.
If you are looking for tools, videos and activities that you and your family might find helpful to mange the stress and anxiety created by COVID-19, then visit the website. This useful website also has links to other trusted resources for more information.
The Mental Wellness Network of Waterloo Region has adopted the “Five Ways to Mental Wellbeing” as a model that has been shown to improve mental health and wellbeing. Access the online toolkit for resources for both individuals, and businesses.
This is a free online service provided to all Canadians. Sign up to get guidance through videos, and other easy-to-digest resources designed by a team of clinical psychologists. This service is designed to help with the specific emotional well-being concerns stirred by the pandemic, but is not designed to replace therapy or counselling. It is not a mental health treatment but can be used on its own, or in conjunction with counselling services.
This is a life-skills program that is free to all Ontarians. It can help people aged 15 and up who are experiencing mild to moderate anxiety or depression. The program includes telephone coaching, skill-building workbooks, and online videos designed to help people regain positive mental health. To access the telephone coaching, you must either be referred by your primary health care provider or psychiatrist, or you may self-refer as long as you are connected with a primary care provider. Others may still make use of the online videos.
If you are currently receiving services, contact/visit your agency website for more info or speak to your therapist.
Making mental health a priority – Counselling Collaborative of Waterloo Region is here for you! To access counselling services or for more info, call 519-804-1097 today. If you are in crisis, contact Here 24/7 at 1-884-437-3247.
Fill out the Request for Counselling Services form and one of our Intake Workers will reach out to you at the earliest possible time.
Kitchener, Ontario, Canada
Call (519)804-1097 to book a phone/video appointment.