Welcome to the
Counselling Collaborative
Waterloo Region

Working together to provide affordable counselling in Waterloo Region.


The Counselling Collaborative of Waterloo Region–CCWR–is a unique partnership between five non-profit, community mental health agencies within Waterloo Region. We work together to make it easier for you to find local and affordable counselling, where ever you live in the region.

Together, we work to build a culture where differences are valued and diverse experiences are celebrated. We are committed to learning and unlearning, to doing better in serving the evolving needs of our community. 

Our “no wrong door” approach easily connects you to any of the member agencies and their services.

Simply call  Central Intake at 519-804-1097 or any of the Counselling Collaborative Agencies  to speak with an Intake Worker who will work with you to determine the right program or service for you. 

Our Focus

We believe that mental health and wellbeing is a journey….one that we are all on, at different stages in our lives. At the CCWR, our focus is to become a partner, with you on your journey of self-exploration and healing.

Our Committment

You are the expert on your own life and we commit to walking with you, offering our help and sharing our knowledge along the way.  Together, we will work to create a safe space in which you are able to heal, energize, and become aware of your inner strengths.

What we do.

Funded & Fee-for-Service Programs

We know that the cost of counselling can be a challenge.  At the Counselling Collaborative, we believe this should never be a barrier to getting help.

 While we do charge for many of our services, fees are calculated based on your income and ability to pay. 

When setting your rate,  we take your income into consideration and then apply any available funding sources. We are able to do this thanks to the generous support of our community and our funders.

You may be eligible for one of our fully funded services.

Counselling services may be reimbursed by your insurance provider or covered under workplace wellness services depending on your employer (employee assistance plan – EAP).

No one is turned away based on an inability to pay for service.

Call us! Together, we will make it work for you.

We Can Help With

  • Abuse, past or current
  • Addictions
  • Anxiety & depression
  • Anger management
  • Autism, ADHD, Neurodiveristy
  • Communication and conflict resolution
  • Coping with health concerns and disabilities
  • Gender identity and expression
  • Grief & Loss
  • Parenting  
  • Relationship challenges (couple, family, other)
  • Self-esteem 
  • Sexuality and sexual orientation
  • Spirituality
  • School & work challenges 
  • Stress management
  • Trauma and trauma related concerns  
  • Other mental health conditions

Types of Therapy

Our therapists are trained professionals who can deliver a variety of best practice modalities. We offer individual, couple and family counselling. Adults of any age, children and youth are all welcome.

Skills and tools from the following modalities are offered:

  • Cognitive Behavioural Therapy
  • Eye Movement Desensitization Reprocessing
  • Narrative, Emotionally-Focused
  • Mindfulness
  • Brief Solution Focused therapy
  • Play Therapy
  • Interpersonal and Family Systems Therapies 

Hours of Operation

Intake interviews are held during regular business hours, Monday to Friday. Counselling appointments are offered throughout the week, including evenings and Saturdays. Working hours vary across agencies; please visit our individual sites at the links below for more detailed information on hours. We do our best to find appointments times that will  work for you.

We offer services in multiple languages. We also have access to interpreters as needed.

Please click here to review our COVID-19 Screening prior to visiting us in person.  


Our Counselling Collaborative Partners.

Interfaith Counselling Centre

23 B Church Street, New Hamburg

Shalom Counselling Services

9 Avondale Avenue South, Waterloo

Porchlight Counselling & Addiction Services

18 Walnut Street, Cambridge

Camino Wellbeing + Mental Health

Camino Wellbeing + Mental Health is the newly unified agency of Carizon, KW Counselling Services and Monica Place.

Counselling offices are located at:

400 Queen Street South, Kitchener
and 480 Charles St E, Kitchener


Woolwich Counselling Centre

65 Memorial Avenue, Elmira

Walk-In/Quick Access

We offer walk-in and quick access  single session counselling to enable you to receive one session of counselling without the usual hurdles of wait times.

Camino Wellbeing + Mental Health

400 Queen St S, Kitchener

480 Charles St E, Kitchener
Porchlight Counselling and Addictions Services

18 Walnut St, Cambridge


We offer group psychotherapy that involves meeting with a group of individuals whom all face similar concerns, in a supportive environment to help you work toward your goals.

Click one of the Collaborative partner group information web pages for details

Camino Wellbeing + Mental Health 400 Queen St Group Information page

Camino Wellbeing + Mental Health 480 Charles St. Group Information page

 Porchlight Counselling & Addiction Services Group Information page

Interfaith Counselling Services Group Information page

Woolwich Counselling Services Group Information page

Shalom Counselling Group Information Page


We also offer workshops, which are single, short psychoeducational programs designed to teach or introduce participants to practical skills, techniques, or ideas.

  Click one of the Collaborative partner workshop info web pages for details 

Camino Wellbeing + Mental health 400 Queen St  Workshop Information page

Camino Wellbeing + Mental Health 480 Charles St. Community Workshop page

Interfaith Counselling Services Workshop Information page

Woolwich Counselling Services Workshop Information page


Support Our Cause

Together, the members of the Counselling Collaborative ensure that people in our community have access to quality and coordinated counselling services. We believe cost should never be a barrier to getting help. Thanks to the generous support of our community, we offer subsidized counselling services. No one is turned away based on an inability to pay for service.


We are grateful for your support. If you would like to make a donation to the Counselling Collaborative, see below link.