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Call (519) 743-6333 x 2 to book phone/video appt.
The Counselling Collaborative of Waterloo Region is a community-based partnership between six community counselling service providers within Waterloo-Wellington Region to ensure that you have access to the counselling services you need.
You can receive counselling service through the Counselling Collaborative Program.
Simply call the Central Intake at 519-804-1097 or any of the Counselling Collaborative Agencies listed below to speak with an Intake Worker to determine the right program or service for you. Whenever possible, counselling appointments are offered at flexible times.
Our focus is to help individuals heal, energize, and become aware of their inner strengths. We achieve this by providing a neutral safe space, listening to your concerns, and customizing a treatment plan.
We promise to be there for you every step of your journey. Our goal is to help you grow from your struggles, heal from your pain, and move forward to where you want to be in your life.
Each of the agencies partnered in the Counselling Collaborative offers multiple services. We provide individual, couple, family, group, parenting, credit counselling, workplace wellness services and outreach supports to serve the mental and emotional health needs of people in our communities including adults, children, and youth.
Please keep in mind that all counselling is private and confidential.
Cost should never be a barrier to getting help. That's why we use a fee-based system that takes your income into consideration. In effect, the level and degree of your counselling is not based on what you can pay. Instead, you pay what you can afford for the right counselling solution for you.
Some of the programs may be subsidized or fully funded based on the type of services you are seeking.
Counselling services may be reimbursed by your insurance provider or covered under workplace wellness services depending on your employer (employee assistance program - EAP).
Carizon Family & Community Services
400 Queen Street South, Kitchener
Interfaith Counselling Centre
23 B Church Street, New Hamburg
Family Centre: 65 Hanson Avenue, Kitchener
Family Counselling Centre of Cambridge & North Dumfries
18 Walnut Street, Cambridge
(Walk-in available Thursdays 1 p.m. - 7:30 p.m.)
KW Counselling Services
480 Charles Street East, Kitchener
(Walk In Counselling Clinic available Thursdays noon – 6 p.m.)
Shalom Counselling Services
9 Avondale Avenue South, Waterloo
If you are currently receiving services, contact/visit your agency website for more info or speak to your therapist.
If you need support with mild to moderate symptoms of anxiety, depression & stress, we offer funded phone/video counselling until April 5, 2020. If you have severe symptoms or in crisis, contact Here 24/7 at 1-884-437-3247 (Here247).
Fill out the Request for Counselling Services form and one of our Intake Workers will reach out to you at the earliest possible time.
Kitchener, Ontario, Canada
Call (519) 743-6333 extn. 2 to book a funded phone/video session.