The Counselling Collaborative of Waterloo Region (CCWR) is a unique partnership between six non-profit, community mental health agencies within Waterloo Region. We work together to make it easier for you to find local and affordable counselling, wherever you live in the region.
Together, we work to build a culture where differences are valued and diverse experiences are celebrated.
To request counselling services, please contact your preferred Counselling Collaborative Agency directly. Contact information and electronic requests forms are available by clicking the green tab, below:
If you are unsure where you would like to receive service, or are unsure what the right service is for you, please call 519-884-0000 to speak with an Intake Worker.
We believe that mental health and wellbeing is a journey….one that we are all on, at different stages in our lives. At the CCWR, our focus is to become a partner with you on your journey of self-exploration and healing.
We know that the cost of counselling can be a challenge. At the Counselling Collaborative, we believe this should never be a barrier to getting help.
While we do charge for many of our services, fees are calculated based on your income and ability to pay.
When setting your rate, we take your income into consideration and then apply any available funding sources. We are able to do this thanks to the generous support of our community and our funders.
You may be eligible for one of our fully funded services.
Counselling services may be reimbursed by your insurance provider or covered under workplace wellness services depending on your employer (employee assistance plan – EAP).
No one is turned away based on an inability to pay for service.
Call us! Together, we will make it work for you.
Our therapists are trained professionals who can deliver a variety of best practice modalities. We offer individual, couple and family counselling. Adults of any age, children and youth are all welcome.
Skills and tools from the following modalities are offered:
Intake interviews are held during regular business hours, Monday to Friday. Counselling appointments are offered throughout the week, including evenings and Saturdays. Working hours vary across agencies; please visit our individual sites at the links below for more detailed information on hours. We do our best to find appointments times that will work for you.
We offer services in multiple languages. We also have access to interpreters as needed.
400 Queen Street South, Kitchener
519-743-6333
https://www.caminowellbeing.ca
23 B Church Street, New Hamburg
519-662-3092
www.interfaithcounselling.ca
480 Charles St. E, Kitchener
226 240-8996
www.msswr.org
1315 Bishop St N, Unit 203 Cambridge
519-621-5090
https://porchlightcnd.org/
9 Avondale Avenue South, Waterloo
519-886-9690
www.shalomcounselling.org
65 Memorial Avenue, Elmira
519-669-8651
www.woolwichcounselling.org
We offer Quick Response single session counselling to enable you to receive one session of counselling without the usual hurdles of wait times. Please drop-in or call, as indicated below.
Adult Quick Response Services:
Drop-in to 400 Queen St S in Kitchener
Monday to Thursday, 9:00am to 6:00pm
Friday 9:00 AM to 3:00 PM
Child/Youth Quick Response
Drop in to 480 Charles St, Kitchener
Monday to Thursday, 12:00pm to 6:00pm
Friday 12:00pm to 3:00pm
For more information, please visit
https://www.caminowellbeing.ca/services/quick-response-drop-in-counselling
We offer group psychotherapy that involves meeting with a group of individuals whom all face similar concerns, in a supportive environment to help you work toward your goals. We also offer workshops designed to teach or introduce participants to practical skills, techniques or ideas. Groups for children are also offered.
Click one of the Collaborative partner group information web pages for details
Camino Wellbeing + Mental Health: Group Information page
Porchlight Counselling & Addiction Services: Group Information page
Interfaith Counselling Centre: Group Information page
Woolwich Counselling Services: Group Information page
Shalom Counselling Services: Group Information Page
Muslim Social Services: Group Information Page